Privacy notice

ZeroDark is a business based in the United States. This notice describes information handled through zerodarkmktg.com and its marketing enquiry pathways. For privacy questions or requests, contact support@zerodarkmktg.com.

Information we collect

When you request an audit or contact us, we collect the details you submit, such as your name, work email, company, website and marketing priorities. Website services may also process technical and activity information, including IP address, browser and device information, pages viewed, traffic sources, timestamps and interactions. Please do not submit passwords, financial account details, health information or other sensitive information in enquiry fields.

How we use information

We use enquiry information to respond to requests, prepare audits, discuss services, deliver agreed work and maintain relevant business records. We use permitted website analytics and marketing information to understand website performance, advertising and business interest. An audit request is not an automatic subscription to unrelated promotional emails.

Website analytics, advertising and visitor intelligence

Google Analytics helps us understand website use. Google Ads supports advertising measurement. Leadsy provides visitor intelligence that can help identify visiting businesses and available business contacts using website activity and information available through its service. These providers may use cookies, browser storage, device or network information and related identifiers.

Optional analytics and marketing technologies are controlled through Privacy choices on this website. You can accept, reject or choose categories and reopen your choices later. When a supported browser sends a Global Privacy Control signal, our prepared controls keep marketing and visitor intelligence off. Withdrawing permission stops the corresponding technologies from loading on the refreshed page. You can also use your browser to remove existing cookies or storage.

Your preferences are stored in your browser for up to 180 days. If browser storage is blocked or cleared, you may be asked again. Essential website functions, enquiry handling and abuse protection are separate from optional marketing choices.

Forms, delivery and reporting

Our website uses WordPress and Contact Form 7. Enquiries may be stored using Flamingo and delivered through our email systems, including WP Mail SMTP and Brevo. Enquiry information may also be passed to SharkBlade for lead handling and marketing reporting. Hosting and infrastructure providers, including GoDaddy, process technical information needed to provide their services.

Google reCAPTCHA is used for abuse protection and may process device, network and interaction information. Google's Privacy Policy and Terms of Service describe its services. You can contact us by email if you need an alternative to a website form.

Digital Visibility Audits and connected services

An initial Digital Visibility Audit uses available website and search evidence and does not require access to your private marketing accounts. Connected account reporting and additional processing agreed with a client are handled through the relevant service arrangements. A separate platform or third-party service may provide additional privacy information.

Sharing and service providers

Information is available to the people and providers involved in responding to enquiries, operating our website, delivering services and evaluating marketing. It may also be disclosed where necessary to meet legal obligations or protect legitimate rights and security. Providers may process information in the United States or other countries where their services operate.

Retention and your requests

We retain information for the purposes for which it was collected, including responding to requests, providing services and meeting relevant business or legal obligations. Retention depends on the type of information, our relationship with you and those obligations. Browser technologies and service providers have their own storage lifetimes.

Depending on applicable law and your circumstances, you may have rights to request access, correction, deletion or other choices concerning personal information. Send requests to support@zerodarkmktg.com. We may need to verify a request and consider any records we must retain. This website's Privacy choices let you control the optional tracking categories described above.

Other websites and updates

Links to third-party services may lead to websites with their own privacy information. We may update this notice as our services and processing change; the updated date will appear above.